JAZ Belvedere All Inclusive

Having a great stay here. The hotel itself is very nice, looks great. Rooms are very big and cleaning is good. Food has good variety and well cooked. There are plenty of activities to do here and plenty of ways to relax as well. Honourable mention to the animation staff, they really are the heart of the place. Made us feel welcomed, helped us whenever we needed and super funny people.

We stayed for one week on an all-inclusive basis. While the hotel has beautiful rooms and fantastic entertainment staff who made our trip enjoyable, there are some serious issues that need improvement for a true 5-star experience. Food & Safety: The food was highly repetitive, with roughly half of it seemingly reused from the previous day. In Egypt’s extreme heat, this raises food safety concerns. My sister and I both experienced food poisoning twice during our stay. On several occasions, vegetables (tomatoes, cucumbers) were visibly off, coconut milk was sour, and dairy products were expired. Food labeling was often inaccurate or incomplete – a serious risk for guests with allergies. We witnessed one guest with a peanut allergy being served peanuts without any warning on the label. All dishes should be labeled clearly and accurately. Reception & Service: The reception staff need significant training in professionalism and communication. On our departure day, luggage collection took over 30 minutes despite advance notice, and staff gave conflicting instructions about where to leave the bags. Rather than being helpful, they displayed visible frustration and spoke to each other in a way that appeared to mock guests. Additionally, despite having rooms closer to the beach, we were assigned ones far from reception, which was challenging for my diabetic mother. Positives: The entertainment team was outstanding, the rooms were clean and comfortable, and the setting is beautiful. Summary: This hotel has great potential, but serious improvements in food safety, allergy labeling, and staff professionalism are essential. With these addressed, it could truly deliver on its 5-star promise.

We had a lovely stay in Sharm El Sheikh, and I’d like to start by highlighting the amazing Animation Team. They are incredibly friendly, professional, and kind, working tirelessly from morning until night. From yoga, Zumba, and aqua classes during the day to assisting with theatre shows in the evening, they are always smiling and bringing a fun, positive energy to the resort. Their presence really makes the experience more enjoyable. The hotel structure is beautiful and well maintained. There’s a great variety of food, and snacks and drinks are available all day. The waiters are very friendly and provide quick service. However, I did notice an issue with the buffet. At times, some of the food seemed to be reused from previous days — you can taste it — and unfortunately, my husband experienced food poisoning twice during our stay. On a positive note, the swimming pool is always spotlessly clean and well maintained, with lifeguards on duty at all times, which made us feel safe and relaxed.