J.K. Place Capri

Amazing experience. Highly recommend this hotel. Great service, amenities. Helped make our stay in capri magical

Yes. 5 stars hotels with all great amenities. Happy with stay and service . But I have one issue, I did call to hotel like one week ahead for "can I bring the car to island or not?". The receptionist don't speak good English and he said YES. He said "They will park the car " . Then I try to take my car with ferry ⛴️ to Capri. Big problem . Can't take the car to island. I took my chance and I just left the car at ferry gate at main land. Bz I want to be there on time. Nothing happen . That's great. 5 stars hotel with great service . Room are beautiful and clean. 4/5 bz they should put someone who more fluently to speak and understand English. Have fun , don't forget to goes down to beach .

This hotel is a beautiful property - wonderful lobby with many places to sit, beautiful views, spacious and comfortable rooms. A major pro is its location - it’s outside of the town of capri so you can experience the quiet and serenity of the island without the craziness of all the tourists (however the hotel provides a complimentary shuttle to the town which is helpful and convenient for exploring) There were some kinks that could be worked on. For example our arrival was a complete mess, we got off the ferry and nobody was there to greet us and my husband had to take all of our luggage in the boiling heat on his own until someone showed up, and then we had to wait a long time for the porter to take our bags; the whole thing was disorganized and he was not very apologetic. Other example is that I had a request for something in the room to be checked at 18:00 which isn’t particularly late in my opinion and only at 18:50 did they get back to me saying they could send someone but by then it was too late since my son had fallen asleep. Additionally the WhatsApp service is helpful but not perfect - the concierge would often take a while to respond and while I recognize it takes time to tend to requests, just an immediate acknowledgment of the message and saying you were working on it would be helpful, as opposed to not knowing if the message was even received. Lastly, the shuttle often had long wait times - sometimes we waited 15-20 minutes to be picked up and during high season I believe this should be improved. Overall, a great stay, nice staff and great property, but for this high of a price point, these flaws should be worked out.