Juan de Austria

We booked this hotel because it has a parking. Turned out to be full, and good luck finding public parking around there. We circled for 20 minutes and just decided to park a 20 minute walk away. This is not a 4 star experience. Reception staff was friendly.

The awful thing about this hotel is the fact that there is one heating control for all the rooms and if your room is too hot- you have to suffer it. Open the window they said - onto one of the main roads in Valladolid. Avoid staying here because quality of sleep is zero. I was travelling as a group and it was our one shared constant complaint. I hope never to return.

I really wanted to like this hotel. When you walk in you are greeted by a beautiful lobby and friendly staff, however my stay there was disappointing to say the least. The hotel has no gym, which is a bummer, and the pool water is green. In my 5 summer days there I didn't see a single soul get in the pool and I don't blame them. That's not the worst of it however. The A/C in the room can't be adjusted by the guest and doesn't cool enough for a comfortable sleep in summer. To make matters worse the A/C broke all together for 2 days, however, once fixed it didn't make too much of a difference. That's unacceptable in my opinion. A few other things that bothered me: the breakfast buffet is quite pricy for it's limited selection. The silverware was often not washed properly, and they often ran out of items and took long to replenish them. All in all the location is the only thing saving this from a lower score. The staff was friendly but the issues around the A/C are just unacceptable. Guests should always be allowed to set the A/C to a comfortable sleeping temperature for them. For the record I weigh 150 pounds so I'm not some obese person complaining here.