JW Marriott Marquis Miami

Maybe I'm just easily impressed but the JW Marriott Marquis aims to please! Valet: very welcoming upon arrival, greet you, open your door, ask for your info, drop-off is a breeze. They give you the heads-up to text them 25 minutes ahead of your departure so your car will be retrieved. Prompt service every time. No street parking, only valet. Rooms: very updated, clean, spacious. I've stayed in the executive and deluxe rooms. Executive is slightly bigger but the same room. You are given a complimentary robe and water, there's a mini bar ($$ of course). No fridge for leftovers but I've never asked if there were any available. Beds are comfy. Bathroom comes with a shower and tub. Not a huge fan of the square sinks because the leftover bubbles/toothpaste gets stuck in the corners but nothing to fret about. Just fill your glass with water and rinse the sink. Service: A+++ all around. Front desk is welcoming. The app can be used for almost everything: room service, towel service, issues, check out, Uber, etc. My thermostat went out and I sent the hotel a message. The engineer was at my door on the 33rd floor within 5 minutes (I kid you not). Room service introduces themselves and asks to bring your food inside. You can decline and take it from them at the door. Amenities: FULL SIZE GYM FOR THE WIN! Treadmills, free weights, Smith machine, leg press, specific machines, yoga mats, towels, complimentary water...I digress. There's a yoga studio, a spa, basketball court, and other amenities I haven't checked out yet. Of course, there is a "resort fee" of $30 per day but 15 can be used for in room dining or at the cafe. Location: Downtown Miami is downtown anywhere. Foot traffic, traffic traffic. It is what it is. There's a Whole Foods within walking distance and several restaurants to choose from. Hell's Kitchen is right up the block! I've stayed here for 2 weeks and I know I'll stay again. Top notch service every single time. Great views of the city and the river.

I've stayed here multiple times, and I feel this is still one of the best hotels in the city. I have been upgraded every single time, and the rooms were huge with excellent views. And it has the rare executive lounge. And compared to many other properties, both the dollar and point rates are quite reasonable. 10/10 would recommend.

Don’t usually write reviews but I had to as a warning for other guests. The hotel was great, front desk service was great, view and location were great but… valet put a dent in my car and refused to accept my claim because I reported the dent after leaving the hotel even though it was within 24 hours. I would suggest doing a thorough inspection of your vehicle before leaving your car with valet and after retrieving your vehicle from valet for the final time BEFORE leaving as valet is your only parking option at this hotel. Once again, a great hotel just a very unfortunate valet experience.