Kagoshima Sun Royal Hotel

It’s an aged hotel which you can tell from the usage marks of many facilities. However, I still want to give a comparably high score to this place since you can tell the staff here are working hard to manage this place and make sure the satisfaction of the hotel. The place is not located in downtown but they offer free shuttle bus. The view from the window of the restroom is also a big highlight, where from my perspective is the best spot to see the volcano.

So this hotel really needs some serious renovation and better management. WiFi does not work out of room. Toilet flush is still like 70s with stick without water tank. Location is dependent on what you are looking for. It is not close to shops and restaurants but free shuttle bus makes that easier. Public bath is with great view but again facilities need renovations. Breakfast buffet was kind of disappointment. The seating is limited when I arrived at 7:15 there was already a waiting list given start time is 7 am. It is kind of a big joke as a hotel is not prepared for people to eat at the morning simultaneously. It is not well organized at all. Food was kind of ok. Several local ingredients and cuisines. But it is not worthy to purchase buffet if it is not included in the room rate. 3000yen can have way better choices than this

Since the hotel is located far from the city center, I expected a peaceful atmosphere. Instead, it’s surrounded by pachinko parlors, large shopping outlets, and parking lots. Even from a high floor, the sea view is minimal. The reception experience was disappointing—despite having multiple open counters and no other guests around, we weren't allowed to get close the desk until a staff member gave permission... The staff did not use polite language nor smile. It’s the first time I see this in Japan. The so-called lounge is very underwhelming—just a small space with 8–10 uncomfortable chairs and two vending machines, and no sofas at all. It didn’t feel inviting. The public bath, which is supposed to be a highlight, was also a letdown. It was small, the water wasn’t hot in the evening, and several used towels were left in the sauna even hours before closing time. You’d expect the facilities to be kept clean and tidy until the end of the day. The best part was probably breakfast—there was a wide variety of options. But overall, considering the effort it takes to get there and the price of the stay, it didn’t feel worth it. Next time, I’d rather book a business hotel closer to the train station.