Kalypso Cretan Village Resort and Spa

Our stay was mixed. The hotel is in a beautiful location with stunning views and access to a unique rocky coastline. The pools are very nice, and the staff were kind and helpful throughout our stay. However, the rooms and facilities are quite old and in need of renovation. We also found certain areas to be not very clean, which really impacted our overall comfort. The food was okay — not exceptional, but there was enough variety to find something decent eat. For one night stay was ok. With some updates and more attention to cleanliness, this could be a much better experience. As it is, we’d say it’s a place with great potential, but it needs improvement to truly match the setting.

The location is really beautiful and demonstrates all the wilderness of the south Crete as well as that of the open Mediterranean Sea. Unique weather phenomena that I have not seen in all my sailing life in the Aegean Sea. Stunning! There is always a problem at the entry to the location with a disgusting smell. Just for a few meters. I was wondering how could people leave there. The day we checked in there was a huge plumbing problem getting the smell all over the place with ambiguous water streams. It was settled within the day but the streams were not really cleared. Just some water here and there. We stayed 9 nights there and before the last two we realized when one of the chefs just quit due to a lot of pressure and aggressiveness by some of the personnel. The pool was with seawater and was marvelous and clean. If you prefer the beaches outside the resort, there are beautiful beaches that you can visit. The sea is cold. Apart from the restaurant area, where we noticed certain things, the rest of the person was very helpful and kind.

Avoid this hotel if you care about your vacation. 1. Service: There is none. The manager is rude, ignores safety rules, and treats guests disrespectfully. Staff seem afraid of him and are unhelpful. 2. “All-Inclusive”: It’s not. Same limited food every day, low quality, and even risk of food poisoning. No other food options around. 3. Drinks: Only the cheapest alcohol is included, served in tiny amounts. Anything decent costs extra. Water isn’t even included after check-in. 4. Beach: No private beach. The nearest one costs €20/day for old sunbeds and broken umbrellas on artificial grass. Water was murky and unpleasant. 5. Rooms: Very outdated, with uncomfortable beds and paper-thin walls. Showers in poor condition. Housekeeping is inconsistent at best. 6. Extras: Beach towels – €4 each. 500ml bottled water – €1.50. No mini-bar. One small water bottle per person at check-in – that’s it. You’re constantly being charged for everything. The place could have potential, but poor management and greed are ruining it. Not recommended.