Karma Suites
Ano Mera · Greece · Mykonos Ftelia 84600 Greece Ano Mera
About Karma Suites — Luxury Boutique Hotel in Ano Mera
Karma Suites is an exceptional 4-star hotel in Ano Mera, Greece. Guests enjoy a distinctive experience combining world-class facilities including beach club, fly fishing, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
Very relaxing place, quiet, directly on the beach. The room is really pretty, well maintained and very clean. Also you have a little fridges and AC. 15min by step you have a bakery open 24hours. There you can get everything, breakfast, lunch (they prepare different meal everyday) and cheap beers.
There isn't any transport near by and it's pretty far to walk to town. We rented bicycles 15min walk from the accommodation. It's a nice quite location but the facilities aren't great, so make sure you take food with you. No kettle. Neat bathroom. Nice views. Off-peak season means restaurant is closed and it gets pretty cold outside.
I stayed at this hotel from 21 July 2021 to 30 July 2021 through booking.com, We had really high hopes after seeing all the pics and really regret not going through all the reviews. This is a private villa in the middle of Fetiya which is about 2km away from the main road to the Old Port. Unless you get your own mode of transport, there is no way of getting to this villa by public transport. This could be the reason why in the description of the booking site, the owner has mentioned that there is free airport transfer included in the price. However, when we requested this, the owner said that there is no free transfers and this is a mistake. Prior to our arrival, we informed the owner of our estimated time of arrival, however, when we arrived at the villa, there was no one to give us the key. We had to call a Swiss number, several times which was answered by the owner after about an hour. The Greek number is for the cleaning lady and she does not speak English. We booked the room for two people, yet we were given only one key, meaning we had to literally plan our moves to the last second or hand out with each other all the time so that neither of us will have to wait for one another. We then tried to log into wifi as we both had to check work emails from time to time and, we could not connect to WIFI, as there is no information in the room. We then tried to use the safe in the villa to put our valuables, then realised that the safe is not working. We messaged the owner politely, to fix these issues. NO ANSWER. We then started to see more issues, dirty mattress, bathroom door handle falling off, defective light in the bathroom, and so on. We tried to get hold of the owner, and no answer to our calls or messages. After 3 days, after calling our booking company, the owner called us, and we really hope that the owner will understand our problems and try to come up with solutions. Unfortunately, the owner said, that we should have booked a hotel room, and not a room in her villa. She told us that she is in Switzerland, and she cannot help us. She told us to check out if we are not happy, but we will not get a refund. Basically, the owner said that we should not complain as we have booked a room in a villa. However, she did not understand, that we were simply asking for facilities that we have paid for via our reservation. So do not be surprised if you do not find the same situation if you book this hotel. So listen to the owner and book a hotel in a HOTEL.