Karuizawa Marriott Hotel

Great luxurious hotel This hotel is a gem. Not very big but inviting. The room is great, with a nice tatami room in addition to the usual room for beds. The lounge is inviting. We got the tea we asked for but we wish there was a larger selection of tea and coffee. The breakfast buffet is delicious with a wide variety of dishes. It's nice that there are more local dishes, special to the region. The onsen is tastefully done up. It only has an indoor pool and a smaller outdoor one. Staff went out of their way as usual to make us feel welcomed. We drove and parking is free. We didn't use the shuttle service to the train station but that seems convenient.

This is a smaller hotel but it was an incredible stay. The service was incredible even when compared with some of the best hotels in Tokyo. They went above and beyond to accommodate us and make this a pleasant stay. The bath was small but really nice, went early and it was not crowded at all. For you Marriot elite members, they really go out of the way to make you feel special. The breakfast and the reception in the evening were also exceptional. I will be visiting here again.

Boutique style hotel which has 2 depart wings. We stayed in the north wing and the onsen is in the main wing. This makes it really inconvenient to go for the onsen. However, our room has an outdoor onsen which was very good. Is a bit small, no view but good enough. The room does not provide many amenities like cotton pad. Cotton bud and etc. The soap and shampoo are not good quality. The body soap leaves the body super dry.