Kasteel van Ordingen

I recently stayed at this 5-star hotel in Belgium and overall had a lovely experience. Having stayed in 5-star hotels around the world, I always appreciate the attention to detail and the extra touches that set these places apart — and while this hotel had many of those elements, a few aspects could be refined to truly match a 5-star standard. From the moment we arrived, the staff was exceptionally friendly and helpful, and the setting of the hotel is stunning — both inside and out. The restaurant was a real highlight, offering an excellent dining experience with beautifully prepared dishes. However, there were a few things that felt slightly below what one would expect from a 5-star property. Upon arrival, there was no one available to assist with our luggage, which felt like a missed opportunity for a smoother welcome. We had booked the restaurant for 8 PM and arrived around 4 PM hoping to enjoy the spa beforehand, but unfortunately, no time slots were available except for the next morning, which conflicted with breakfast. When we inquired at reception, no alternative was suggested (such as a later breakfast or other arrangement), which would have been a nice touch. We also requested a late checkout to better align with our spa booking, but this wasn’t possible either — which we understand, as it’s based on availability, but a bit more flexibility or effort to accommodate would have elevated the experience. The suite was spotless, stylish, and thoughtfully prepared, which we truly appreciated. A small note: the bathtub was quite slippery, so do be cautious. One minor inconvenience was that the spa changing area had no benches, and guests in bathrobes have to walk through the breakfast area to access the spa — something that didn’t bother us much, but may not suit everyone. Despite these small points, we thoroughly enjoyed our stay and would definitely recommend this hotel. The few negatives are just areas where the hotel can fine-tune the guest experience to truly meet the 5-star expectations.

We had a wonderful relaxing stay in the castle. We have used the wellness which was private only for us. Beautiful room, delicious breakfast and dinner at the bistro. Very friendly reception staff. We will go back again.

This hotel is quite literally perfect. I slept better here than I do in my own home, it was such a comfortable and dreamy experience from start to finish. First of all, this place is straight out of a fairytale. So much thought and care was put into everything from the decor to the staffing, and it absolutely shows. The price is also surprisingly fair for the quality of both the accommodation, the service, and the restaurant within the castle as well. It's not "cheap" but it's cheaper than I expected. At the end of our stay, my husband and I had a cat-related emergency pop up at home and had to leave early. The receptionist was kind enough to remove the late checkout that we purchased from the bill in light of this- Great customer service, great vibes, and great incentive to return sometime soon!