Kimpton Atlântico Algarve by IHG

This place beautiful and still a work in progress. I think they opened a bit prematurely because they didn’t want to loose on the season. There are still areas that are under development and staff still being trained. With that said, there was a pool guy (who was Asian) taking care of the pool as far as food, drinks, opening umbrellas, collecting towels, etc. I hate to write something bad, but he needs a lot of training and or put him in another position. The poor guy was a mess. Brought out wrong food, lost tickets, didn’t understand the menu or what we were ordering had to point and spell It out for him because he literally had no idea what we were talking about. The restaurant food was amazing!! What great flavors and staff there. Honestly, aside from it not being fully functional and the pool guy, this was perfect. Steps to a beautiful beach with caves and amenities. I would love to come back to this hotel when it’s fully opened. The pools are great and there is a small kids pool so it’s super family friendly. Spectacular views from the roof top bar are a plus!

Great hotel in a beautiful setting. It’s still finding its feet after a recent takeover, but the potential is clear. The grounds are stunning and really peaceful. Plus, it’s in a fantastic location with lovely local beaches and great restaurants just a short walk or drive away. Looking forward to seeing how it develops!

The hotel enjoys an excellent location, making it easy to get around and explore the area. The building itself is beautiful, and the rooms are both spacious and elegantly designed, offering a comfortable and pleasant environment. Breakfast was decent, with enough variety to satisfy most guests. That said, there is definitely room for improvement when it comes to service. Housekeeping during the stay was inconsistent — water bottles were often missing, and certain areas like the balconies were not cleaned properly, which affected the overall cleanliness. The breakfast service also lacked organization, particularly during peak times. Additionally, the terrace bar menu is very limited. Offering a wider selection of tapas would greatly enhance the experience for guests looking to enjoy a nice aperitif. More investment in staff training would also be beneficial, especially to improve service quality and attention to detail. With some improvements, this hotel has the potential to offer a truly good experience.