Kimpton Hotel Palomar South Beach by IHG

We stayed in this hotel for 8 nights, from start to finish it was superb! The location was great, a few minutes walk from shops/restaurants and all you needed! The reception on arrival was friendly and polite, the room was spotless and the bed was very comfortable. The room maids went above and beyond and I can’t praise them enough! Every day our room was kept lovely as the first day we arrived, and they never disrupted us! A credit to the hotel! The roof top pool was also very nice, never to busy, and the staff up there were again, top notch, could order food and drinks up there as easy as downstairs and was always brought to you with a smile! The food as well was very tasty and enjoyable! All in all the stay was amazing and we would not hesitate to come back to the Kimpton Palomar again!

The hotel is generally nice given some of its amenities. The hotel staff are mediocre with customer service. Although the parking guys were pretty nice. Front desk did not explain to me that there is a resort fee, or a "guest amenity fee" when I arrived. I was open to the overnight parking, at $49 a night- I stayed three nights. But they offer only valet parking so you cannot park your own car. It just would be nice for places to explain some of these fees beforehand. Also, the deposit is based on the nights that you stay there. The room I stayed in was pretty small. It was barely enough room for two people. Overall, I'm not sure I would stay here unless I was planning on spending a lot of time in my hotel or in the South Beach area, I did however spend a lot of time in other areas of Miami so I wasn't able to enjoy a lot of the amenities they offer. Next time I would just book a hotel outside of South Beach, where there is no resort fee to save money. Lastly, the pool is only open from sun up to sundown. I think this might be the case with other hotels, but it was a little inconvenient when I wanted to go for a night or early morning swim.

The hotel is in a good location and it does run a shuttle bus to the beaches. Which is great and a lovely driver who picked us up once and brought us back once. Rooms are good size , a bit dated but passable. There is a hidden amenities charge of around $40 each day per room. This what the staff claim is for the coffee or tea and some Italian sponge fingers which is kept at reception for the guests and the amenities which would include the pool and the gym and the shuttle bus to the beaches We were there for 3 nights. Used the coffee twice Pool once and the shuttle bus once and the cost was $120 for this. There is a restaurant but there are no meals at night. They open just for breakfast. You couldn’t get a drink at 7:30 pm if you wanted one Staff at the reception was a mixed bag. They seem to spend a lot of time at the back office and some are not the friendliest mind you. The porters were friendlier. We probably won’t visit again as there are lots of other better ones in the area. They had some lovely art work throughout.