Kimpton Hotel Wilshire by IHG

We came from a nightmare of a night at a motel 6 to this hotel and the difference was night and day. I wish we’d just booked this hotel for us and our 3 dogs in the first place but price was a concern. After the horrible experience we had, I would’ve just paid the extra money to never have to deal with Motel 6 in the first place. Hotel was great, staff was great, location was great. They really are dog friendly and happily brought the dogs beds and bowls we accidentally forgot. We received extra towels and pillows upon request and had a comfortable and restful night. I would definitely stay at one of these properties again, ESPECIALLY if I have my dogs!

I was nervous about staying here bc of reviews, but everything was great. The staff were all so friendly, I was able to check in a little early with no issues. The cold brew on tap with real cream was AMAZING! The pool area was small and there are only a couple lounge chairs but the heated pool was so nice. (The only drawback is it is only open til 5pm) There are several restaurants, and a liquor store across the street which is handy. Don’t miss the complementary wine hr! I would 100% stay here again. Walking distance to The Grove and Academy Museum . Thank you for a great stay!

RESERVATION was made under the name: Richard/Rick Benjamin I want to give 5 stars to the incredibly helpful, kind, and professional staff. They were GREAT. The location was so-so. It’s a block & a half away from the Academy of Motion Pictures and LACMA, but the most direct route meant passing through a homeless encampment blocking the sidewalk and piles of human feces along the way. I’m a nurse - occupational hazard is that I instantly know the difference between human vs dog feces. The hotel is a ‘boutique hotel’ which screams minimalist. Rooms were clean but noisy - they need dual-paned windows as it’s right on Wilshire Blvd. At 2:30 p.m., I took a shower and the water pressure was very weak at and the water temperature, set at its hottest, was only tepid - it barely washed the shampoo out of my hair. The water temperature in the bathroom sink was plenty hot…but not the shower. And speaking of water, in the second floor lounge (where you can get complimentary coffee in the morning), to make the coffee the sign says, “Pour water here,” there’s no SINK or bottled water nearby - we had to go back to the room to grab a couple water bottles (?) Didn’t make sense. The microwave blew a fuse but they fixed that promptly and the key cards *didn’t* work more often than they *did* work. Also, we had three adults registered for the room and they only had two sets of towels, so we had to keep asking for a third set every day. I know these all sound like “no big deal” issues but, when you add them all up, and consider the pricey $$$ cost, we just expected the hotel to live up to the claims on the website. Again, though, the staff were VERY courteous and friendly.