Kleopatra Arsi Hotel

This hotel exceeded all my expectations! Everything was absolutely perfect. The rooms had everything you need for a comfortable holiday and were cleaned daily. The beach is just a 3-minute walk away, which was super convenient. The staff were incredible—always polite, friendly, and willing to go above and beyond to make sure we had the best experience. The food at the hotel was delicious, with a wide variety of dishes to choose from. Highly recommend this place for anyone looking for a relaxing and enjoyable stay!

Had a great stay with my family. Rooms are bit outdated and need some renovation, but everything works. Food simple, fresh and tasty. Perfect location, close to the beach. Great swimming pool for kids. Staff are very friendly. Will return for sure.

Terrible Hotel - Avoid at All Costs! My stay at this hotel last week was an absolute nightmare. From the moment we arrived, the service was shockingly bad. After only 10 minutes in our initial room, a staff member aggressively knocked on the door, informing us we had to move immediately due to a mistake. The replacement room was a twin, and despite requesting a double, we were told the hotel was fully booked. The receptionist was incredibly rude and unhelpful, struggling with English and unwilling to assist with ordering food for us upon our late arrival. The hotel itself is severely lacking. The elevator is ridiculously small, the rooms are outdated with uncomfortable beds and malfunctioning air conditioning. The food was appalling, with only two unappetizing dishes available. The pool is tiny, overshadowed by surrounding buildings, and the rooms weren't cleaned during our stay. The drinks were consistently flat, and the staff seemed bothered by repeat orders. To top it off, the hotel has a bed bug infestation, confirmed by multiple guests we spoke to. They even charge extra for beach access, don't provide towels, and the beach staff are aggressive, throwing water at guests even after being asked to stop. I even had my phone damaged when they threw water at me, and it broke! The on-site shop is a rip-off, charging exorbitant prices for basic items like a bottle of coke. I returned home with an infection due to the bed bugs. The only positive thing I can say is to try the restaurant across the street – the staff are friendly, and the food and atmosphere are great. Do yourself a favor and book elsewhere! This hotel is not worth the money or the stress.