Kleopatra Design Hotel
Naples · Italy · Via Nuova Del Campo 63
About Kleopatra Design Hotel — Luxury Boutique Hotel in Naples
Kleopatra Design Hotel is an exceptional 4-star hotel in Naples, Italy. Guests enjoy a distinctive experience combining world-class facilities including co working, concierge, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.2 / 5
The hotel was clean and quiet. Althought they charged me the price of 4 breakfasts instead of 2 and gave me italian language bill which I didn't understand anything about. I sent them a message about but they didn't reply to message. I sent them a new message in a week and they replied it. I asked if they can refund 6 euros for mu credit card but they said they can offer me a meals back until I get to Italy. They also tried to double charge a tourist tax which we already paid when we arrived there. So if you go this hotel, be careful that they don't charge more than should and ask a bill always when you have paid something. Others the next worker may not know what you have paid. All holiday was like taxi drivers tried my charge 50 euros for a short drive. From this on I'm gonna boycott taxi drives in Italy. I only use public tranportation. They are not respect tourists there. They only wanna steal your money. The area like the hole city was dirty and full of rubbish all over.
In an industrial area and fine for a night if you need to be close to the airport. Taxi costs €16 from the Port and €11 to the airport. Get the hotel to book for you!! Pro Close to the airport Nice roof lounge Nice rooms Air conditioning Big beds Fridge Con Walls too thin so you can hear everything Restaurant food is poor Rooms could be cleaner Lumpy pillows
***MILITARY STAY AWAY*** - Less Than One Star If Possible! Thieves and Liars! My friend booked several nights with them, but had to leave earlier than expected. She - very politely - tried checking out and only pay for the nights she owed (2 out of 14 nights), but the hotel would not allow it. They proceeded to charge her the entire stay of 14 nights, even though she was ready to leave on the second night. She finally did check out, and paid for the 2 nights. However, she is now spending hours on the phone with the credit card company (GTCC