Kona Kai Resort & Spa A Noble House Resort

We loved this resort for its views, its food and amenities. They have onsite bike rentals that are free for the first 2 hours. The gym is not bad for a resort gym. But my favorite part was the adult pool. The pool was so nice, the food was amazing and the drinks were great. They have 2 pools, one is family friendly where kids are allowed and the other is an adult only pool. Both are really nice and you could order food on both. I thought the rooms were basic but spacious and appropriate for a resort vibe. The service however, could be improved. Even though it’s a bit expensive, I’d recommend this place.

Decent hotel located right on the water. It's a large place though, so your room might be pretty far from reception. Staff were helpful 24/7, but several in my party had trouble with key cards not working. The gas "campfires" along the water and the "beach" were a fun touch, but you can't actually go swimming in the water. They do have a nice outdoor pool. Not a lot nearby though and a the place is a good bit away from downtown and the main tourist spots. The free bike service is nice. Seems to be a popular event venue.

The location is beautiful, and the grounds are overall nice. The rooms are dated and the buildings are not well maintained. Although the hotel was not full I was placed in a room that faced a wall. It was so awful I considered leaving. I decided to ask to move and thankfully I did. My new room was much better. But not one person offered to help me move, despite them not being busy at all. Very poor customer service. Maybe good for a family, but definitely not a luxurious hotel. Also be aware that even during the summer months restaurant and bar facilities are extremely limited. I won’t be back.