Kota Kinabalu Marriott Hotel

Kota Kinabalu Marriott Hotel is a great place to catch the sunset, whether you're working out in the gym, relaxing by the pool, or enjoying a drink at the rooftop bar, the view is simply stunning. The room design is sleek and modern, with a clean, open-style bathroom that’s thoughtfully laid out. However, the water pressure in the shower was quite low, and it took a long time for the hot water to come through. Hopefully, this isn’t the case in all rooms and will be addressed soon. Overall, the hotel offers a beautiful setting, with just a few small improvements needed to make the stay truly perfect.

Went here to celebrate our wedding anniversary. I had emailed ahead to request a simple room deco, and they agreed to do towel art on the bed. But sadly, nothing was prepared when we arrived, which was disappointing. Still, the food was really good as always, and the restaurant staff were super kind, especially to my kids. Despite the small letdown, this is still my first choice hotel whenever I visit Kota Kinabalu. Next time, please take note of guest requests. Thank you!

My wife and I chose to stay at the KK Marriott Hotel recently for 4 nights, because it was the venue of our friend's son's wedding dinner, and we HAD high expectations about our stay. So what did we like about this hotel? Apart from its location along KK's waterfront with a beautiful sunset view and it's near enough to shopping, we liked its friendly staff, its Kitchen @8 restaurant, its 25m infinity pool, its spacious room and most of its in-room amenities. What we didn't like about this hotel were: its super-thin bed pillows (we were told there's no hard pillow alternative and we needed 3-4 pillows each, in the end); its initially poor room air-conditioning (we had to asked for it to be looked into and were told it had to be serviced on our check-in day); its super hard to operate in-room safe (we were actually instructed by its maintenance staff to used a hard pointy object to press the otherwise insensitive in-room safe panel buttons, which we're sure the said buttons would spoil in no time); its location being in the 5am-12mn descending flight path to KK Airport nearby (although we understand that this can't be helped for any hotel along KK's waterfront, but maybe the room's windows could be better soundproofed), but MOST ANNOYING of all, the room's so-called smart TV in the room that's glitchy with quite a few channels and wifi being unavailable (ergo, rendering the smart TV to be "smart-less"; despite my asking its front desk to look into it). All in all, my wife and I sadly feel indifferent about our stay at this hotel.