Krokus Plaza

After many years, I visited my hometown, I was delighted with what I saw, the city blossomed. We stayed in an excellent hotel. Excellent location of the hotel and excellent service, special thanks to the friendly and caring staff, especially Rostislav, very attentive. Thank you! We definitely coming back.

I stayed at the Krokus Plaza Tashkent Hotel in Uzbekistan from July 31st to August 7th, 2023 for a training course organized by the IIHF. Overall, the hotel provided a pleasant experience during my one-week stay. First and foremost, the cleanliness and tidiness of the hotel were well-maintained, although I changed my room twice because of problems with the ventilation system and bathroom hose problem. The rooms were adequately spacious and had decent amenities. The hotel also had a small pool, which was a useful spot for relaxation, and we had memorable nights there. The hotel's food was average to good and of satisfactory quality. The location of the hotel was not particularly interesting, but with a short walk of at least twenty minutes, one could reach sightseeing and recreational areas, although Tashkent itself doesn't have many tourist attractions. The hotel staff, especially during morning shifts, spoke English well and were helpful in many situations such as obtaining a SIM card and arranging taxis. The people of Uzbekistan are known for their hospitality. If I were to visit Tashkent again, this hotel would likely be among my top choices.

Very poor breakfast. If you want an express coffee, they tell you to make a soluble coffee and hot in the microwave. Everything is cold, there is only one microwave and you have to wait a long time to heat everything. After protesting, the coffee machine works. 44 minutes to have coffee with a cookie. Next day, the milk runs out during breakfast. Impossible to have breakfast decently. Who runs this hotel? Is there someone there?