La Cheneaudiere Hôtel Spa Relais & Châteaux

I chose the hotel to take a break with my girlfriend. To summarize: We wouldn't come back. Why is that? The hotel itself is in a very nice location and the rooms themselves are really nicely furnished. Most of the hotel staff were also extremely friendly and courteous. However, in view of the high costs (just under €2,000 in total for 3 nights), the criticism has to be harsh. This applies in particular to the spa area, which was clearly overcrowded due to the seemingly unlimited number of day guests. It has little to do with wellness if you have to queue for a few minutes before every sauna session. A relaxing break looks different. The same applies after the sauna to the showers and the loungers, which were often occupied with towels without any intervention from the staff. In a 5-star hotel, it should not be the guest's job to have to fight for a lounger in a spa area. In view of this, I don't want to go into any further detail about the otherwise clearly inflated price level - but an apple juice for just under €8 is clearly beyond the scope of what is acceptable and should only serve as an example here. All in all, no recommendation; you can get much more for the same price elsewhere.

A true disappointment by the customer service and clearly overpriced. Food at the Table des Chefs was creative and very enjoyable. The spa, linked to the lunch/snack service need major improvements. Lots of potential at La Chenaudiere but creativity needs to catch on to 2024…living way too much on past success.

The architect deserves a medal. Gorgeous hotel. But the beds are horrible to sleep in. A glas of a no brand champagne for 30€, cocktails from 18-23€, the food is mediocre and at diner the diced potatoes tastes like cheese. Guests walk around with bathrobes, during breakfast and especially during lunch. Staff just asked me for my room number, because he confused another table reg. a bill (I didn’t order anything). The cook was arrogant, the service at the table was rude. Am I having a bad day? Advice: if you stay here, try to avoid pretty much everything here to enjoy. I’d try the EuroDisney, where at least the staff at least tries to smile. Oh, just now: We finished breakfast 35 min ago, but just now she took all the plates but left the table uncleaned. What a horrible stay.