La Creole Beach Hôtel & Spa

Really liked the Créole Beach Hotel. The common area are the most recently renovated and are quite nice. The pool is excellent and the views are great. They had excellent live music every night we were there. Great talent both local and from France. The room was decent and clean but nothing to write home about. The resort beach is very pretty and has a nice little surf break. The casino is walking distance as is the little beach town but the immediate neighborhood is a bit third world. There is a fancy seafood restaurant on site but booked several days out. Would stay here again

I would love this hotel if they make some strategic changes and improvements starting with the front desk staff. But from reading prior reviews of same, doesn’t look like the person in charge there or owner cares. The receptionists are NOT courteous or friendly. They need training in customer service fast and NOW. They are downright rude. I cringe thinking back of their tone and terse responses during my stay. The other staff members were outstanding always with a bonjour or bonsoir madame :) and happy to help! Next, the hotel needs to invest in well positioned oscillating fans for the common areas which is only comfortable after sundown. The only room with a huge fan is the club area which covers part of the dance floor. All other areas are too HOT! If it’s a marketing strategy, it’s failing as it’s hurting this hotel’s guest satisfaction score. Even the musicians who perform daily have to bring their own fan which is a testament of how hot it is there. It’s a worthwhile investment that can’t be expensive to execute. Other than that, had a good week even with broken elevator most of the week and no water for a couple of hours.:))

Not worth it – Poor service, stolen cash, and misleading “all-inclusive” We had a very disappointing stay at La Creole Resort and Spa. •    Room key stopped working, and we were locked out for hours before anyone helped. •    Told the bar was open, but when we went, we were denied service for no reason. •    Cash was stolen from our room, including tips left for housekeeping—and it’s likely someone who wasn’t even housekeeping came in. •    The “all-inclusive” package is a joke. So many restrictions and hidden rules that it felt like anything but inclusive. If you’re looking for good service, peace of mind, and a true resort experience, I’d strongly suggest looking elsewhere. This place was stressful, disorganized, and dishonest.