La Quinta Inn by Wyndham Fort Collins
Fort Collins · United States · 3709 E Mulberry St
About La Quinta Inn by Wyndham Fort Collins — Luxury Boutique Hotel in Fort Collins
La Quinta Inn by Wyndham Fort Collins is an exceptional 4-star hotel in Fort Collins, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
The hotel is conveniently located within a few minutes of points of interest. Our room was clean and the bed was very comfortable. The front desk staff in very customer service oriented and professional. The housekeeper staff is great as well. Our vacation hero was Mirna, the housekeeping supervisor. She is polite, knowledgeable and professional. Mirna went above and beyond to ensure she had a great stay.
Beautifully updated & remodeled. Very clean rooms! Our walk in shower was excellent! We had a wonderful breakfast with all you could eat! Courteous staff & attentive! Beautiful indoor & outdoor pool, & workout area. My only disappointment was no grassy area for our miniature schnauzer. Highly recommend this hotel!
I would give zero stars if I could. We stayed in room 260 on August 2-Aug 6 and found bed bugs in our room. We took multiple pictures and videos as proof and immediately brought the issue to the front desk. The staff initially agreed to refund our stay due to the health and safety concern. They said they could not offer us a new room due to being at full capacity and would only refund us partial credit for the days we have left. We asked for a full refund because we had to find a new hotel, take all our clothes to a local laundromat, and clean out our rental vehicle to ensure we would not carry out any of the bed bugs to the rest of the public. However, after the refund appeared in my bank account, the hotel reversed it without any notice or explanation. This feels deceptive and unprofessional. Bed bugs are a serious problem that should never be taken lightly, and guests deserve transparency and honesty when issues arise. I am now forced to dispute the charge with my bank, which is an unnecessary stress and inconvenience on top of dealing with the original problem. Travelers, please be aware and check your room thoroughly before settling in. I hope management takes responsibility and ensures this does not happen to anyone else. Here is one of the bugs we caught and gave to the front desk.