La'gent Stay Sapporo Oodori Hokkaido

We are so lucky to live in this hotel at the first night in Sapporo. Can see the Ferris wheel from our room’s window and the indoor spa is so great. They provided self-service popsicles, tea , coffee and soup. Very happy to stay here. The breakfast was really worthy trying- with fresh seafood, vegetables, fruit and Hokkaido milk.

As far as all information in the review, superior room guarantees ferry wheel view. But after renovation it is no more guaranteed. The only difference is seperation of bath and toilet. My view is opposite building wall view eventhough I pay more to secure view with superior not moderate room. Please pay more money to upgrade moderate room to superior room when you need not a view but toilet separated.

We stayed as a family of four (2 adults, 2 children) for three nights in early July. I want to start by praising the hotel staff first and foremost. Everyone provided excellent service, had a wonderful service mind, and tried their best to be helpful. This was the best and most impressive part of our stay. However, there are several points that future guests, especially those arriving by car, should consider carefully: 1. Location and Parking: While the location is great for exploring the Susukino and Odori areas on foot, it is highly unsuitable for guests with a car. The hotel's own parking is extremely limited and was always full. This forced us to find and pay for nearby private parking, which was an added hassle and expense. If your travel plans involve driving to attractions outside the city center, this location might not be convenient. 2. Cleanliness and Housekeeping: The housekeeping policy is "every other day." For a family with children that generates a fair amount of trash, not having daily service meant that many rooms left bags of trash and used towels outside their doors. As a result, the common hallways often looked messy and were quite unpleasant. 3. The Onsen: This was the biggest disappointment of our stay. The main onsen advertised was closed for renovation. When we went to use the alternative bath at night (around 10:30 PM), we found it was incredibly small. There were nearly 25 naked men packed into a single, small bath. We had to wait in line just to use a shower. Most importantly, no towels are provided in the onsen area. You must bring them from your room, which is highly inconvenient. 4. Room Condition: The room itself had been recently renovated and looked nice and modern. The downside was the functional aspects: the air conditioner was an old model, and the toilet was extremely loud when refilling. It was so loud that it woke our entire family up in the middle of the night. Conclusion: In summary, aside from the wonderful staff, the overall experience did not feel worth the price we paid. I'm not sure if other hotels in the area are like this, but if we were to choose again, we would probably opt for a hotel further outside the city with convenient parking and better management of its common areas, even if it meant an extra 20-30 minute drive.