Lagoonie Lodge Hotel

We stayed at the hotel for a week, a very decent hotel, quiet and peaceful for relaxation. People live in the hotel, but there is almost never anyone on the beach. The beach is just for you. The service is good, the staff is friendly. The hotel operates on an a la carte system. The food is delicious. The chef is very skillful. Serves tasty food and good presentation. The guests are mostly divers, so most of the time there is no one in the hotel.

We stayed at Lagoonie via Freedom Divers and we had a comfortable stay. Rooms are spacious and the dinner was good. Every day we were served a different soup and salad and there were 2 main dishes to choose from. Breakfast was simple, but with a good omelet. Only short walk to the boat for diving. Cleanliness could be a bit better, but overall we enjoyed our stay and the staff is really friendly!!

By far the worst hotel I have ever stayed at — not just in Egypt, but anywhere in the world. If you’re not Arab, don’t even think about booking this place unless you want a major headache and to ruin your vacation. When they see you’re a foreigner, they try to overcharge you, even at the restaurant, with rigged prices. I bought a risotto for €6, and when they converted it to EGP to charge my card, they tried to charge €8 instead. So make sure you watch closely when you’re paying here. The last straw was when I went to the beach to watch the sunset. The beach is filthy and poorly maintained — swimming there is impossible, with trash and sharp rocks that could cut you. The only thing you can really do is sit on the chairs. While I was sitting there, I left my flip-flops in the sand. After watching the sunset, I was heading to eat when I found out that one of the Arab kids from the hotel (about 14 years old or older) had taken one of my flip-flops and cut it with scissors, making it unusable. When I went to report it to reception, they told me it was ‘a dog,’ even though the flip-flop had no bite marks and a very clear scissor cut. I asked to see the security cameras; they delayed showing me the footage, and then it turned out they had cut the video, claiming it automatically stops recording when there’s no motion. However, they forgot to cut a part where you can clearly see the hotel kid holding my flip-flop. When I asked for compensation, they refused. First, they claimed the kid was holding a hotel key — I showed mine, which is tiny compared to a flip-flop — and then they said it was a water bottle. I asked them to call the police, but they refused. A policewoman happened to pass by, and when I asked her for help, they spoke to her in Arabic, and she just left. I can’t imagine if I had lost something more valuable, like my phone or laptop. After this happened, I had to carry all my valuables with me whenever I went out because I didn’t want to risk having something else damaged and being fed the same lies. I have never felt so mistreated in a hotel. They have no idea what hospitality to guests means. If they don’t want to treat foreigners well, they should just make it an Arab-only hotel and spare people from having such a terrible experience.