Laguna Beach Resort & Spa

We had a great vacation. The staff is very friendly and helpful, they greeted us and helped us with the luggage. The senior housemaid understood our needs perfectly and cleaned flawlessly. Would absolutely recommend!!

Great vacation! I am extremely pleased with the restaurant! The food is world class!

I do not recommend this hotel and despite the good location, I will not visit again. Pros: - Staff at front desk are kind and try to be helpful - Pool area for kids and adults appeared clean - Family room was a good size - Good sized outdoor playground that is in good condition for children to play Cons: - Food is low quality, breakfast is the same every day, a lot of food is fried/frozen - Seating is not enough when the hotel is full (often there is no place to sit outside or inside during peak hours for lunch and dinner) - Sun loungers on the beach are not enough and by 7-7:30am all of the sun loungers are reserved - Wifi and mobile connectivity is really poor by the main hotel lobby- it is impossible to get good internet access - Housekeeping is not consistent and rooms are not cleaned every day nor are towels and linens replaced regularly. -Limited Parking - impossible to find a space without blocking other drivers. Accidents/dings are highly likely so don’t go in your nice car Worst of all- we had an unfortunate incident during lunch. The buffet table light sends off electricity shocks and unfortunately my two-year old was shocked when he touched it. We immediately told staff and they switched the lights off. During the next couple of days, the lights were continuously used and were kept on despite our complaint and even the manager tested the lights and was also shocked. There is an electricity problem that has to be dealt with.