Lainston House Hotel

Just wanted to leave a quick note to say how fantastic the service was from Gerry at Lainston House. She was warm, knowledgeable, and genuinely passionate about the hotel. I was especially impressed by how much she knew about the property's history, it made the visit feel even more special. Thanks to her recommendations, I discovered a few hidden gems I wouldn’t have known about otherwise. A real asset to the team!

We chose Lainston House for a special celebration getaway and it didn’t disappoint. The hotel itself is stunning, our room was beautiful, clean, well serviced and had everything we needed for a comfortable stay. As it was a special occasion we ate at the chefs table which was an amazing intimate experience which I would highly recommend. The food was top notch, the service faultless and the staff very attentive. We will definitely be back.

Lovely property but HOPELESSLY understaffed. Standing in line for everything with only 1 lady working all service, including the bar. Not worthy of the price. Sadly. I had a dinner bill over 270 as from which 32 was 'service charge' 🙄. After waiting more than 1 hour for food and overall very slow service, there really is no need for tipping. I was tired and not in the mood to ask them to take off the service charge so I could tip what I think is appropriate. Get that 'service charge' off the bill. If you don't think you make enough money already just increase the prices instead of presenting a surprise that ruins the dinner. Everything else is lovely beyond imagination. Up your staff and I'll up my review 😊