Lancaster Eden Bay
Beirut · Lebanon · El Akhtal El Saghir Street
About Lancaster Eden Bay — Luxury Boutique Hotel in Beirut
Lancaster Eden Bay is an exceptional 4-star hotel in Beirut, Lebanon. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.3 / 5
The best hotel with exceptional service, delicious cuisine, and the most stunning sea view.
The room view was quite nice, but unfortunately the furniture was not in the best condition. The cleanliness of the terrace was noticeably poor. Service throughout the stay was very slow. I had to request an iron and ironing board repeatedly over two days before receiving them. Reception staff varied greatly—some were friendly, while others were unprofessional and unhelpful. Most of the time, any request was met with the response “it’s hard to do.” I had also requested a shuttle to the airport and clearly provided the time in advance. When I called to reconfirm, I was told it would be difficult to arrange a shuttle at 9:00 PM. After a tense call, I was suddenly informed that the shuttle was in fact already waiting. However, I later found out that the same shuttle had been double-booked for another guest at the same time, which shows a lack of proper coordination. Conclusion: While the view was good, the service was average at best. At this price point, I would prefer to choose a better-managed hotel in the future.
A reservation made for one night honeymoon stay. Very bad experience; they told us that the total amount (that was paid in advance) includes room decoration, love cake and breakfast in the room. The love cake didn't exist and In the morning no breakfast to our room. Plus we have paid little things we had take it in the mini bar despite the technical problem we had faced in the morning (water falling in the morning and phone's room didn't work)