Lanchid 19 Design Hotel

The photos for this hotel are overselling it a lot - I'd guess there's probably one room that looks as spacious and luxurious as the photos. It's quite a basic hotel, nothing exclusive. Positives were: The location is great, really good restaurants and bars nearby, next to some of Budapest's biggest tourist spots and good for tram connections. We paid for a castle view room, which was good & possibly quieter at the back of the property with a small balcony. Bed was comfy and room was clean. I expected the room to be a bit bigger, and in better condition, a lot of the furniture was scuffed and old looking (but probably isn't, just the bright colours make it really obvious). A big annoyance was that they wouldn't accept card or euros for the city tax - it had to be forints (of which we didn't have many left and then wound up with a pile of useless coins). A nice place to stay if all you'll do is sleep there.

Hotel got two stars only for location (beautiful view on the river) and friendly and helpful staff. They did everything they could to make our stay pleasant. However, the room is not in the freshest condition. Nice looking bathroom but no shower holder and the trash bin didn't work well. And the shampoo as well as body wash has very unpleasant smell.

Unfortunately, our stay was not good. We stayed 7 nights and got overcharged by about 40 Euros to the agreed price. Worse was the housekeeping. The bathroom got hardly cleaned. Coffee cups were put back in the cupboard, where you could clearly see brown spots from previous usage. We stayed in many design-/ boutique hotels in the past and never had such a bad experience. Just offering a room with a nice view doesn't make a good hotel or service.