Lapland Hotel Ounasvaara Chalets

Pros We had an amazing stay here. Rooms were comfortable and spacious. Being vegetarians, the meal choices we had were abundant. Cons 1. No handjet in toilets. So people not used to tissue cleaning please carry your own portable handjet. 2. Only single toilet bathroom available. The ones sleeping above will have to climb all the way down to answer nature’s call.

I did not book a room here but my friends and I asked whether we could store our luggage for one day because most of us wanted to go skiing for our last day. The receptionist was super friendly and let us store everything. I sat down in the lobby for the day to work and read and was served cappuccino and chocolates on the house by the kind receptionist. I felt very welcome despite not even having booked a room. If I ever come back to visit Rovaniemi again, I would definitely check in here :) Great service and hospitality!

The rooms are very small, with the beds taking up almost all the space. There is no sound insulation at all between the rooms. We could clearly hear conversations, TV, and other noises from the neighboring room, which made it very difficult to sleep and relax. There is also no smell insulation. The strong smell of food from the next room filled our entire space, making it very uncomfortable. The odor was so intense that it lingered for hours. Parking is convenient, but sometimes non-guests park in front of the house, which can be inconvenient. There are no bathrobes. The bathrooms and kitchen are outdated and in need of renovation. The sauna is very basic and does not feel modern or well-designed. There are no blackout curtains, only blinds, which do not block the light properly, making the room too bright in the morning.