Las Terrazas Resort and Residences Ambergris

We stayed 4 nights in a 3-bedroom and had a lovely stay. The air conditioning worked great and we loved loved loved the pool, especially after dark. The vibe with the lighting was really something. As for other amenities we enjoyed, we used the paddleboards and kayaks quite a bit, got to see a fire dancer one night, and the resort helped us book our snorkeling adventure, which all worked out really well. I also liked their system where it was really easy to get towels whenever you needed them. Little things like that make the experience a lot better.

The entire Las Terrazas Team has my sincere gratitude for my overwhelmingly positive experience during my recent stay. I was absolutely blown away by the exquisite rooms and the breathtaking views they offered. Waking up to such beauty each morning truly made my vacation unforgettable. Furthermore, I must commend the staff for their exceptional care and friendliness. Every interaction was met with genuine warmth and a willingness to assist, making me feel incredibly welcomed and valued as a guest. The level of service provided was truly outstanding and contributed significantly to the overall enjoyment of my trip. Thank you for creating such a wonderful and memorable experience. I will undoubtedly be recommending Las Terrazas to friends and family and look forward to returning myself in the future.

DO NOT STAY HERE. This place is a complete scam. My friend and I had our jewelry STOLEN the night before we flew back to the States, and the staff had the nerve to play dumb when we reported it. They knew exactly what they were doing — timing it so we had no chance to file a proper report. The resort is full of blind spots with zero camera coverage, which makes it easy for thieves to get in and out of your room. That’s not an accident — that’s by design. We weren’t the only ones. Other guests told us their things were stolen too. When they reported it, staff basically admitted it happens all the time. So why is nothing being done? Because the people “handling” the reports are in on it. It’s a full-blown setup. The beach? Disgusting. Flies crawling all over our food. The shower pressure was pathetic, and the water smelled like sewage. On top of that, the staff were straight-up rude and dismissive. We and other minority guests experienced clear racism from multiple employees. I managed to talk to a police officer at the airport who tried to help, but of course, the so-called officer in charge of the case turned out to be part of the whole damn scheme. This resort is corrupt, filthy, and dangerous. If you value your safety or your belongings, STAY AWAY. I will NEVER set foot near this place again.