Le Couvent des Minimes Un Hôtel & Spa L'Occitane en Provence

We arrived at the hotel after staying in three 5-star hotels in the Provence region, and without a doubt, this was the highest quality hotel in every aspect and one of the best we stayed at ever. The staff welcomed us warmly and graciously, and the room we received was exceptional. Both dinners - one at the Michelin-starred restaurant and one at the bistro - were excellent (opposed to another review I read here, the staff was fully aware of our dietary restrictions) and throughout our two-day stay, we enjoyed outstanding service. Additionally, the hotel’s structure and rooms are tastefully and meticulously designed, conveying a sense of both luxury and comfort. One comment to take into consideration is the relatively high food prices at the restaurants and the outdoor bar. For example at the Michelin stared restaurant we paid 450 euros for a 5 course dinner including a 77 euros cost of wine. This is the highest price we paid for 1 star restaurant. The food was delicious and service was excellent but still pricy.

Came on Sunday in a family of four. It’s not yet the “ Four Seasons” experience and service but close though it was more experience. In our one night stay we went to swim. Their swimming pool was really great for me who did 1,000 meters swim. We had two meals plus breakfast. The outside bar had great view and we were fortunate to have a wonderful weather and comfortable breeze to soothe the heat. They had few selection which was somehow of disappointment because we didn’t have lunch but we managed to order few dishes. It was not absolute excellence but simply fair. Those dishes kept us to a late dinner where we tried to reserve a table at their Michelin rated restaurant but to our dismay. We had to just walk in at their bistro. Their recommended 800gr entrecôte was good however came to us cold. After few slices we had to ask to warm them. My wife and daughter had their bookings for spa being turned down but they could enjoy the facility inside the spa and they absolutely satisfied. I came for late breakfast. I found lack of fresh fruits and hot dishes. Their selection of bread and flour based breakfast were great. Overall, my family was satisfied and think it was the high expenses. The service was impeccable and very polite. The rooms were very clean and bright because they just finished their renovations in 2023.

We spent around €3000 for two nights at Covent des Minimes with full board, and unfortunately, the stay fell short from the start. At this level, you expect care, personalisation, and attention to detail. After a six-hour drive, we had just 40 minutes before a Michelin-starred dinner. We offered to take our luggage up ourselves, but the older bald bellman insisted he understood the urgency and would take care of it immediately. Over 45 minutes later, our bags were still untouched on the cart. My daughters ended up taking them to the room. No apology was given. Check-in took over 25 minutes. We mentioned the situation to the reception manager, who apologised but offered no gesture — which would have gone a long way. Even something small like a note with extra chocolates, a complimentary drink, or the Easter treats they had on hand would have shown care. Gestures don’t have to cost much, but they mean a lot. What really disappointed us was that no one came to us proactively — a missed opportunity to show true hospitality. We spoke to the owner at breakfast, but the response was dismissive, suggesting it was to be expected at busy times. Unfortunately, that attitude, paired with the lack of follow-up, left a sour taste. A hotel’s standard shows in how it handles small mishaps. In this case, it simply didn’t measure up — and we wouldn’t return.