Le Pavillon Hoi An Boutique Hotel & Spa

Very nice Hotel, clean and big rooms. In a good location not too far from the old town but still quiet. Nearby there are convenience stores, massage studios or motorcycle renting. The breakfast is super delicious - a great choice of everything you need. Thank you Helen, Linda and the other staff for the good service.

I stayed in room 315, a superior room with a king size bed and paid either $32 or $34 per night with breakfast.  The spacious room had a large glass door which opened onto a decorative balcony.  The decor, furnishings and fixtures were in a like new condition, of good quality and stylish.  The a/c kept the room well chilled, not much outside noise was heard and the cleanliness was good.  The sheets and towels were clean.  The TV broadcast programming was fairly extensive but was totally unavailable for a few days (probably just my bad luck).  The room WiFi performed well.  The unusual bathroom layout included a toilet behind one door, a shower behind another door and two sinks and a bathtub in a separate open area.  The breakfast buffet included a wide selection of foods and beverages and the staff were friendly and helpful.  Housekeeping would have serviced the room daily had I so requested.  Reception staff were polite and helpful.  A dip in the swimming pool was a good way to cool off.

Hotel is dated and photos appear to be misleading. Bell boys did not even help to carry luggage into hotel and there wasn’t any ramps in front of the hotel to pull the luggages up. Construction going on right next to the hotel, with the room windows directly facing the building under construction. The hotel lobby is dark and aircon is not even switched on. Room floors are also poorly lit with odd room configurations (one room’s windows faces the lift lobby). Hotel is poorly occupied and feels kind of creepy. Most of the time, we are dining by ourselves in the hotel restaurant. Roosters coo at different timings of the day, sometimes at midnight and sometimes at 4am. The sounds can be heard even with closed balcony and windows. It affects sleep. Bedsheets feel old and only 1 room card is given per room. The hotel is about 10-15mins walk away from the night market, quite a distance away from the nightlife, but this can be resolved by taking the electric buggy which will cost around vnd50k per ride (relatively affordable) Overall staff are friendly, but if given another chance, i’ll pass on this hotel.