Le Prieuré de Boulogne

A beautiful hotel in a magnificent park like setting. Our room was large and beautifully furnished. The staff is friendly and professional. Extremely good value! Highly recommended!

Extremely traumatic experience: Deliberate False charge & billing , misconduct, enter your room at your absence and continued dishonesty The hotel used my credit card authorization to charge me €88 breakfast at midnight, without consent. I paid €20 per pet per night at this pet-friendly hotel. They claimed my dog was barking. After phone call, I clearly asked please reach out via booking messages (because of bad signal at country side) to see how it goes, and I can be back ASAP, but they just ignored. Even with my written message asking for a quiet environment so the dog could calm down. They entered my room at my absence, which only escalated the situation. I was away for 2 hours and 10 minutes. When I returned, the hotel was completely quiet — I heard no barking. They refused to provide any evidence. Afterward, my dog developed severe anxiety, began self-harming, and the vet found no other cause. I still don’t know what happened inside the room while I was away. The next day, with the promise to “discuss next morning”, I waited the manager for 2 hours late, dismissive, and even said they could have “taken it out of the hotel and put it in the wild so that it escapes”. I feel extremely uncomfortable being treated like that in a hotel, and also they just refuse to talk properly, I had to left. After I involved Booking.com, the hotel repeatedly lied (first stating we used the breakfast), distorted the timeline (told booking that my dog bark “continuously from 8pm to 1am”, which is ridiculous) and , and kept changing their statements as I submitted new evidence. 👉 I can stand by every word I say and provide supporting evidence. The hotel, on the other hand, offered no proof and instead resorted to lies when confronted. This was an extremely traumatic experience for both me and my dog, and I would never recommend this hotel to anyone — especially pet owners, or foreigners. Besides the fact that they are unprofessional, I also believe that they dare to do so because I’m apparently a foreigner with foreign credit card, and I might not have the energy and convenience to protect my right.

Asked if the pool was open, didn't get a response. Not until we arrived all the way over there we found out the pool was closed. So we booked another place nearby instead. Make sure you get in contact with this place before you get there, otherwise you might get an unpleasant surprise....