Le Relais Madeleine

Couldn’t have asked for a better stay! The staff, and especially Laureen, was so helpful and accommodating — letting us leave our bags for the afternoon after our checkout time free of charge was super handy. Small little intentions in the room were so sweet. Room was lovely, with all commodities and a big balcony. Blackout curtains. Very quiet. The location is ideal, close to metro and the Opera area is within walking distance. Lots of small restaurants on the street. Highly recommend !!

We had a wonderful three day stay! The rooms were lovely, the location was convenient, and the staff were so helpful and kind! We traveled with our baby and they had a pack n play (crib) for him, and thoughtfully stored our frozen breast milk for us. We highly recommend the hotel and will happily stay here again when next in Paris!

Overall, my stay was ok but I am disappointed compared to the website and reviews I had read. This is not a 4 star hotel concerning the rooms and service, it is a 3 star with a sauna. Though there were some good sides, I was upgraded and the girl who checked me out today was very professional. But that's about it. The room is terribly outdated, I mean for a 4* hotel it was really bad. The old pink decorations are in total opposition with the leopard carpet on the stairs. And then there is the service... the guy who was at the reception at night didn't even look at me when I came in late, I mean this is not only unprofessional, it's just rude. The woman who checked me in yesterday, needs some training in hospitality, she has seriously no idea how to professionally check someone in. When I entered for check in, she looked at me up and down and said nothing, like if I had entered the hotel by mistake. Then she said "you do know our rooms are not ready yet", to then tell me 2 minutes later "ah your room is ready". There was no glass of champagne like others have mentioned, no mentioning of the sauna, I mean it was just below my expectations.