Le Vieux Castillon

One of the best hotel stays ever! The rooms were gorgeous while also maintaining the old chateau charm. The pool is immaculate with the best view! And it was the best food we’ve had during our whole trip in Provence. The price of this hotel makes it the best deal in all of Provence. Couldn’t recommend more and can’t wait to be back!!

A wonderful stay in a beautiful hotel, with amazing staff. We were very unlucky with the weather during our stay but the staff were so lovely and attentive, it really helped uplift our stay especially in the bar, they couldn’t do enough for you. The hotel itself is very well maintained, and feels super relaxing, I also had a treatment in the Clarins spa which was great. The town is very small and quiet but offers 3 or 4 high quality restaurants which a very much worth a visit. I would love to go again or visit another hotel in the group because they all look excellent. One piece of feedback though : when the staff member took our keys for parking, he said don’t park in the town centre, you’ll get charged. But then on our bill we were charged €15 a day for parking at the hotel which we were never informed about. It didn’t ruin our stay but customers should be informed about pricing before being offered parking.

Location It’s located in small lanes and very difficult to park your car. Reception Staff is nice but showing impatient while being asked question. Receptionist asked me why I am waiting for while I was waiting friends outside. It’s totally inappropriate question to ask customers why you are waiting here, very weird. Haven’t had any experience like this while stayed in 5-star hotel. While I asked for parking area, receptionist is not helpful but asked for velvet service which is not seen in other 5-star hotel. Receptionist replied with you just go and see with sign by yourself rather than showing specific parking map and area. Velvet service Hotel located in small lanes and only temporary drop off area. While I carefully parked my rental car at temporary drop off area, velvet stuff showed impatient attitude and opened arms to me caused he thought it’s too slow. Room It’s good with famous toiletries but it doesn’t guarantee with good service. Shower is without class to stop spilling water from shower which is weird design. Haven’t seen like this in other 5 star hotel. If you are French speakers then you will have good experience. If you are not, then I won’t recommend. If you are French speakers ,you will have good experience. If not, then I won’t recommend. Velvet service is terrible with holding your car key and waiting for tips