Le Viva Mui Ne Resort

Is a great resort place to spend time with families. Beautiful beach and facilities by the resort. Great service by the staff. They are helpful and friendly. My wife accidentally drop and lost her gold jewelry bracelet at their cafeteria restaurant during her breakfast time. The hotel staff help us to retrieve it back and we managed to claim it back without any worries. We really appreciate the help, honesty and professionalism from the hotel management. The best resort i ever stayed.

Le Viva resort is amazing in so many ways. They are located at a quieter area but still central to all activities and tourist spots. The landscape is well maintained and the pools are clean. The Beachfront room is spacious, airy and luxurious. The food and buffet are to die for, so authentic, tasty and price is reasonable. Their staff are always responsive, quick and friendly. I highly recommend the resort for nice and relaxing holidays. We definitely will go back and stay for longer next time.

I give 5 stars. But I dont recommend this resort to you. I have booked via Agoda room named: Deluxe Pool View Double Room. After finish booking, I contact the resort via the number in Agoda. Then I connect with ms Lan. Ms. Lan told me that she received Deluxe room (lower level vs the room I booked). And she will not help me to connect and fix with agoda, I need to do myself. And answer agoda is her help, not her duty. With this lowest quality of customer service, I recommend the resort to change their staff. Next: I connect Agoda to feedback and you can see in the picture: they can not connect to ms Lan :) Because I come there with my friend then I can not cancel. I accept to use the lower room type to avoid ruin the vacation of whole team. After the 1st night, I come to the buffet zone, I met Ms Thịnh (maybe manager of CS). I told her about my booking and disappointed. And she said sorry to me, then she upgrade my room for 2nd night. She had save this review to avoid 1 star rating. Another review: Checkin zone: Crowed. And messy. Electric car service: End from 22pm. You have to walk after that. Pool: good, but they dont open jacuzzi for me. I dont know why. Buffet: so far so good. Room: 8212: standard room - small - air conditioner is not good. Water can not go out in the bathroom. Really bad. Room opposite the buffet zone: good. But the cleaning team is not well trained. I found a Cockroach in the room. (Video below).