Leonardo Hotel IJmuiden Seaport Beach

Awesome stay, will be coming back that is for certain. Would be great to have room service. Beds are the best we have ever slept on, top quality. The detain they left for our two dogs was very special.

We usually stay here for our small jobs in port. Decent, clean, with good food, the rooms are not modern, but very comfortable and big, there is balcony available at each side of the building. This place is also known for sky surfing - a lot of people on weekend come here.

For the price we had to pay, it definitely did not meet expectations. We arrived early, but the rooms weren’t ready yet. Check-in is from 3 PM. When we came back at 6 PM to take a shower before dinner, only one of the two rooms was available. Luckily we asked if they could rebook the second room to one that was available, which was possible. It was weird that they did not think about that themselves. We assumed we would have a balcony. At the reception we had a conversation about smoking and that it was allowed on the balcony, which we didn't even have. That was really disappointing. There was one, but the door couldn’t be opened. Then we went to take a shower, and the entire bathroom flooded due to a gap between the shower door and the shower tray. In our colleagues’ room, the shower drain was so clogged with hair that the water didn’t drain at all and he had to clean it himself, which is disgusting. My roommate ended up with a towel that had three holes in it. We went to the reception to ask for a room with a balcony, but that wasn’t possible. She said everyone from our company booking had checked in so she could not switch people. Later when we talked to our colleagues, we found out this wasn't true at all as some did not check in yet. We also reported the towel, but nothing was done about it. Check-in took 20 minutes, which was far too long and caused us to be late for an activity during our company outing. There is an air conditioner in the room, but it’s located behind a curtain? That’s really impractical. We had to awkwardly shove the curtain into the windowsill just to feel some airflow. Additionally, the air conditioner is not powerful enough for the space and turns off automatically after a while, so we kept waking up drenched in sweat and had to get out of bed to turn it back on. All in all, a disappointing stay. Especially for the high price we had to pay for this hotel.