Leonardo Hotel Liverpool

It's a great location idea for shopping or the arena. Rooms are very clean and tidy. Everything you would expect is catered for in the room. Tea coffee although I'd prefer still water they do offer sparkling too. TV quality was excellent 4k it seemed to be. The bathroom was spotless and the shower was emense. I would highly recommend this hotel on location alone.......but everything was perfect for us.

I booked a night away at The Leonardo Hotel through Groupon. It was for my husband and I and it was perfect. The staff were friendly and professional. Our room was better than expected and very roomy. The bathroom was big with a low bath much easier getting in and out of. We didn’t have our dinner at the hotel but we had breakfast. There was plenty to choose from and healthy options were available. My husband had the Full English unfortunately his sausages weren’t cooked fully. This could have been a one off I’m sure it wasn’t the norm. Overall I definitely would recommend The Leonardo Hotel to anyone.

Extremely Disappointing Stay — Not 4-Star Quality I booked this hotel in good faith after an amazing stay at the Leonardo in Krakow — but this one was a huge letdown. The first room I was given was so dirty I had to go back to reception and ask for another. The woman at the desk handed me a new key without even an apology. The second room was slightly better, but still tired, basic, and not very clean. A large stain on the carpet — which other reviews also mention — really stood out. No bottled water in the room or safe. Toiletries were very basic, with a cheap wall-mounted pump and no body balm. Felt more like a poor 2-star hotel than the 4-star standard they advertise. Breakfast was just as disappointing: limited, low-quality, and served in a dirty restaurant. I even saw a young staff member picking up ham and cheese with his bare hands (no tongs) for his own breakfast ... To top it off, this was the first time I’ve ever checked out of a hotel without being asked how my stay was. I suspect the staff already knew the answer. Really disappointing compared to other Leonardo hotels. I won’t be returning.