Leopold Hotel Ostend

Good hotel. Friendly staff. Comfy bed and very tasty breakfast (with real scrumbled eggs). Nice for staying a couple of days in a great location 100 meters from the beach and real close to lots of restaurants.

The hotel is in a great location 5 minutes from the beach. The building looks great on the outside and restaurant and lobby also look good. The rooms however look quite dated. The coffee machine (Nespresso type) did not work properly and the coffee cups were dirty with some type of brown sticky residue. The bathroom was the worst part, the toilet bowl came lose from the wall and you could feel it dropping when you sat on it which made me not want to use it. The shower doesn't drain and because the bathroom was placed slightly higher than the rest of the room the water drained into the room within about 5 minutes after turning on the shower. On the upside, bed and pillows are comfortable and the airconditioning worked well. The elevator is very small en very slow, better to take the stairs. I was in room 402.

Small rooms, with Abnormal Small Beds. Extremely rude staff members who went off limits screaming, insulting all sort of verbal EASY abuse on a single mother with 3 young children, who nicely explained that instead of 5 nights, will only be staying for one night. They were enraged!!! I After explaining it all and taking videos of the 2 abusers member of staff, I had a Full refund from Expedia! The hotel itself is the worst choice you could pick, which is the reason why after finding a much much better hotel, we decided to book to the Hotel Bero, in a better location! They had Great and big rooms, big bathroom, lovely staff members, free daily breakfast was included in the price, the hotel Bero also has a Spa and a beautiful swimming pool.