Les Armures Hotel

We have only just returned from a 7 night stay, and we had a wonderful time. Geneva was fantastic, with plenty to do for a week if you get out and about on trains and boats - it's a beautiful spot with everything the lake offers. But this review is about the hotel, and, in summary, the only word I can come up with is exemplary: the location is perfect, the staff provide as good service as I've received in any hotel around the world, the facilities are all to a high standard, the bedrooms are excellent (well designed with nice touches), great mattress, excellent breakfast with a really good selection of hot and cold food, plus the restaurant was top level (great food and service - perfect for the special birthday I was celebrating.) We also had a small (well behaved) dog with us, and the hotel made her feel very welcome. There was also no extra charge for the dog which is unusual for hotels in my experience. Special mention to the lady who manned the breakfast room. Her service was perfect, welcoming us each morning, making sure we had all we wanted, and making sure we had a corner table for us with the dog. Nothing was any trouble - made a great start to each day at the hotel 😀

We stayed a few days and only wish we could have stayed longer. The service was incredible. The steamer we brought with us wasn't working even with our converters, so the staff offered to steam a few outfits for us free of charge. The restaurant is one of the best I've ever been to. And the location is undeniable. We felt completely at peace strolling through the neighborhood, listening to 12th century Church bells next door, and enjoying all the restaurants and shops that are all walkable in the most beautiful setting imaginable. I highly recommend staying here!

We thoroughly enjoyed our stay at this hotel in Geneva, and overall, our impression of the hotel itself was very positive. The hotel's atmosphere is steeped in history, and it’s incredibly beautiful and cozy, giving the impression that you’ve stepped into a place with a rich past. Evenings at the hotel are truly idyllic, and this is definitely something worth mentioning. However, unfortunately, our breakfast experience did not meet expectations. We were disappointed with the quality of service in the restaurant. We were seated at a table for two, but it was only set for one person, which already created an uncomfortable feeling. When we asked for additional utensils, the waitress responded that we could take the dishes from the common buffet. An odd solution for a five-star hotel. This was not the end of our discomfort. Even though we were practically the only guests at breakfast, the dishes were left uncleared for a long time, and the waitress responded to our requests with clear displeasure and a lack of courtesy. This is far from the level of service we expected from a five-star hotel. While the food at breakfast was very tasty and the atmosphere in the restaurant was hard not to love, the service left much to be desired. We would recommend the hotel management pay attention to this aspect and perhaps conduct a morning walk-through with the waitress to personally assess the service quality. Overall, the hotel is wonderful, but if the service were on the same level as everything else, this place could be perfect for a stay.