Les Balcons du Parc

Just enjoyed a 3 night stay at HSC. Had a two bedroom room. Unsure if it was a villa or regular room but it was what I booked. Bedroom had much needed cold a/c. Grounds were we maintained and lush as you’d expect for a Caribbean island. Had breakfast every morning on site which we enjoyed. Ate dinner on property two of our three nights. Everything was great and they made some small accommodations for the kids like butter pasta, fries etc. Pool was very refreshing. Chatted casually with the owner Bernard who stays engaged with guests. John at the front desk and Jochim were also great. Appreciated the fact that English is spoken some here as on the opposite side of the island it was very limited and unfortunately our French is lacking. Hotel is an ideal location to base out of and see pretty much anywhere on the island in under and hour. Bartender knows how to make a good drink.

This place was amazing. I enjoyed my stay there. It was easy to get there and quiet. Just the way I like it. I love the fact that we had or own private villa. It was my b-day celebration and it was amazing we enjoyed the pool. I would recommend doing grocery shopping. If you like me and like to eat something or snack on something late at night. Their restaurant closed and open at a certain time. Once they close the restaurant you won’t have anything to eat once hungry. Local restaurant are closed early. Having food and drink on the villa was a plus. I was able to enjoy the sun, take lots of pictures and workout.

We spent 6 nights at Habitation Saint Charles for our honeymoon. All in all it was nice - but not more than that. Having visited other hotels with similar ambitions, the hotel comes up lacking a bit in all areas. The rooms (we had a regular suite, not a villa) are nice and generally well equipped, though a bit full and with small things broken. We found the end-stop of one of the curtain rods in the closet, my clothes came back out dusty and the giant 1m wooden candlesticks didn’t have candles on them - leaving a bare nail meant to hold the candle open for injury. The view of the corner room is also currently onto a parking area and construction site. Some of the tiles of the bathroom were broken or loose and while room service came to clean every day, somehow my feet were still always sandy and there were black hairs in corners (we are both light-haired, so not ours). The rest of the building looks quite instagrammable, but in reality you will quickly notice that most of the plants are fake. As mentioned by others, upon arrival there is no tour of the site and no welcome drink, which is fine but at 200€+ per night could be expected. Also the water bottle in the room wasn’t replenished after the first day (meaning we got a new bottle once but not after that). The service staff is very friendly, but not always as attentive as they could be. If you take a seat in the garden for a drink it is hit or miss if you get noticed or if you have to go to the bar and order for yourself. This seems like something that could be fixed by an additional person on staff - some evenings one waiter was responsible for all tables inside and outside plus the garden, which could be expecting too much. At breakfast, we always ended up collecting unused cutlery and napkins from other, used tables. Of course we can ask for this from staff, but it does become a bit annoying to have to ask to be noticed and served. Again: not the end of the world! But when you are working service and two guests arrive, you should notice that not a single set table is available for them. The selection at breakfast was also mediocre. The bread and baked goods baskets were usually pretty full, however more often than not the croissants seemed like they were from a day or two before, making them stale. This could easily be avoided if they baked up less at first and replenished/made more if needed. It would have the same effect if not too much food waste without losing quality. Also, since we usually had breakfast at 9 and it closed at 10, a lot was no longer available. The dinner in the restaurant was good, though the specials didn’t really seem to change, so we would have been bored by the small menu had we eaten there a third time. Since “daily specials on the board” are promised in the printed menu, guests expect more selection that then isn’t provided. May I suggest just taking that off the menu and having it as a nice addition when a special is actually available? Same thing - different effect. Finally, the drinks from the bar. Aside from an ice cold red wine which we had to send back because it completely destroyed all flavors and complexity (it would have been almost too cold for some white wines and would have taken hours to come to the right temperature) the classic cocktails were good, though inconsistent. Also, the margarita came in a martini glass that seemed to challenge all staff in serving. Maybe just use a tumbler instead? Either way, I did not receive a single drink where the glass wasn’t gripped from above at the rim. Even beers in glasses with handles. This is now a lot of criticism, I am aware. We did still enjoy our time! Again, everyone was very friendly and one could chalk up everything we weren’t quite happy with to inexperience and under-staffing. HSC has the potential to be something great! It just seems like they aren’t quite there yet.