Les Mazots de la Source & Spa
Chalais · Switzerland · Impasse De La Ferme 7
About Les Mazots de la Source & Spa — Luxury Boutique Hotel in Chalais
Les Mazots de la Source & Spa is an exceptional 4-star hotel in Chalais, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
A lovely boutique hotel with 8 chalets. The owner is helpful and nice. It would be great to revisit it in the summer.
Amazing experience! We truly loved our little chalet, sauna and the jacuzzi! Breakfast was exceptional! The only little thing I didn’t like is the coldness. It got really cold in the chalet and we couldn’t set the heating to higher temperature (it was always switching back to lower temperature)
On our ski-touring trip from Grimentz back to Martigny last Thursday (12 March), we planned to stay one night in Vercorin. Before we have left Grimentz in the afternoon (ca. 15:00), we called the reception of MDLS and asked for a room for 4 people incl. breakfast. After having arrived in Vercorin (about 30min later) and inspecting the Room (Chalet Le Roi), we refused to stay at MDLS due to multiple reasons: 1) Chalet was not clean. Dust on multiple surfaces. The host explained us, that this is normal if you are up in the mountains. Another couple (they have travelled for 1 day from Schwyz to MDLS) who arrived at the same time and planned to stay in a different room/chalet, did also refuse to stay at MDLS due to the unclean rooms. The host refused to clean the room. 2) Breakfast is not served before 9:00, which is too late if you plan to go skitouring. Host explained us, that they cannot make an exception, and it is not possible to remove the breakfast from the offering (breakfast times are not visible on the internet and reception did not mention in the call that they only offer late breakfast) 3) Wooden Floor in the bathroom was significantly damaged and they tried to fix it with Duct Tape (photo attached) 4) Spa costs CHF 40 / person extra which was not explained during the call For all these reasons, we rejected to stay at MDLS and booked a room in another Hotel in Martigny. In addition we have offered to pay CHF 50 to cover for any possible expenses MDLS had - which was rejected by the host. My advice to all future guests, don't give your credit card details in advance before you have seen what you get!