Les Sources de Cheverny

Room was lovely, comfortable bed and pillows. Bathroom was a good size and well equipped. The staff here have been very helpful and good service throughout from reception, concierge services and restaurants. All staff are able to speak English. A beautiful countryside setting and nearby chateau to visit. Lots of bikes to use free of charge. Highly recommend this place. Thank you all at Les Sources de Cheverny .

We had the most incredible experience. The staff is so kind and helpful. The rooms are beautifully decorated. The property is magical. Both restaurants are fantastic. Le Favori is a treat. Such special food and wine. We would absolutely recommend this property to anyone.

My wife wrote in French but this is for English speakers. We spent three nights at Les Sources de Cheverny over Easter and, unfortunately, left feeling disappointed by both the facilities and a few aspects of the service. My wife arrived first with our bags alone and was asked twice whether she needed help with my luggage—something that should be offered instinctively at a five-star hotel, not requested. This was especially frustrating given that my room was on the second floor, accessible only via a narrow, spiraling staircase due to a broken elevator, and required navigating multiple doors via a landing to reach the door. Our suite, priced at €830 per night, did not meet expectations. The slanted attic ceilings made the space feel cramped, and the so-called living area was small, dark, and sparsely furnished—more akin to a single bedroom than a proper lounge. Overall, the room lacked the quality and comfort one would associate with a five-star experience. Upon checkout, we were informed that access to the pool and spa facilities came at an extra cost (€42 per person for 2hrs) — an unwelcome surprise and, frankly, unacceptable at this price point. The spa itself was underwhelming: a modest pool (cramped if more than 2 or three people use it), a small circular steam room that wasn’t warm, and an outdoor jacuzzi that also lacked sufficient heat and none of the jacuzzi functions worked. There was no sauna, no cold plunge, not enough space for other guests on beds, and certainly nothing that justified an additional fee on top of the room rate. To add insult to injury upon check out and when facing a >3000 bill for three nights the receptionist handed us the card reader and asked if we wanted to leave a tip as a % of our overall bill….. options were 5%, 10% and 15%. I’ve never seen anything like this and ignores tips accumulated on other bills charged to the room. We won’t be returning and wouldn’t recommend this property to travelers with high expectations. The hotel does not live up to its five-star rating, particularly if you’re coming for the spa experience. The owner needs a wake up call