Lifehouse Spa & Hotel

On entering the building it is spacious light and airy with soft lights. The receptionists were welcoming and gave concise clear instructions. The massage from Natalie was excellent. Danielle's foot massage was delightfull. I wish had taken the ladies who served us in the dining area was great. They were courteous and friendly and the lunch was delicious! I really enjoyed the relaxation room. At the end of the time and I needed to leave I was wanted to stay. It was a beautiful experience.

I had the best massage of my life from the wonderful Rosie, I truly am thankful. Pricing at Lifehouse Spa is reasonable as you get a lot with packages. Food & beverages were delicious. Lots to explore on grounds. Spa facilities were all clean and not crowded so really could unwind. Great staff and atmosphere!

I’ll start with we did have a relaxing overnight break but there were a number of things that could have been done better. On arrival we went to the terrace for some lunch, sandwiches are priced at £22 which I would stay is on the steep side, the sandwiches were nice but definitely not worth the price. We also had a glass of Prosecco with lunch and this was again priced at London prices, the glass was half full so I asked for it to be topped up and was told no! I was told it was the shape of the glass. I will add the evening meal we had was lovely and this does seem correctly priced for the quality of food you get. The next “issue” we had was that lockers are not given out to guests staying in the hotel, you are expected to leave items in your room. There was plenty of lockers available so we could have been given one but was told firmly no but given a paper bag to put our belongings in and leave round the pool area. The next issue was that we wanted an ice bucket for the room, again told no they don’t give out ice buckets or for that matter even a glass of ice. We stayed during hot weather so it would have been good to cool drinks in the room while chilling out and getting ready, as there is no fridge or air con in the room. Overall if you are looking a few simple customer service changes would have made the stay a lot more enjoyable and if you are looking for a budget spa at luxury prices then this is the spa for you.