Lisbon Airport Suites
Lisbon · Portugal · R. Vila De Catio 399
About Lisbon Airport Suites — Luxury Boutique Hotel in Lisbon
Lisbon Airport Suites is an exceptional 4-star hotel in Lisbon, Portugal. Guests enjoy a distinctive experience combining world-class facilities including parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.2 / 5
Clean room, comfortable bed, aside to the metro and nearby is a bakery and a shopping mall with all you need. The check-in is also possible by your own with a really detailed instruction how to do it by the hosts. A deficit of the property is that you can hear the entrance area and also sometimes the other rooms. If you are sleeping deep in general you will not have a problem. If not I would recommend ear plugs if the other guests are noisy (in my case they were all very respectful and there was no problem at all). So definitely worth it to check it out
Please please DO NOT book with this hotel(?). We got there at 9pm at night and we couldn't get hold of the owner so we called via WhatsApp using the number above and no answer. We've waited over an hour and really tired and frustrated. So we had to book another hotel at that time to keep us safe. This place is not even a hotel, it is just an apartment with a bunch of rooms in theory (never been inside). The WhatsApp person finally reached out the next day and told me I've got a wrong number?! and said he has been reached out by a few ppl already like me confused and upset.
First of all, what you expect looking at these pictures is a comfortable hotel. What you get is a room in a hard to find, old, tall and smelly apartment building. The customer service is terrible! We standing in front of the building at night almost 2 hours , no information on how to open the outer door. until a resident of the same building helped us to enter the building, we contacted them via WhatsApp, and they said that the message on “how to check in” was sent and was in the spam box, but I checked many times before it arrived and it wasn't. my check in was at 3pm, and the check in email arrived at 8:23pm!!! terrible service, the apartment is not clean, and the pillows smell dirty, as if it had never been washed.