Longwood Towers Apartments

Stayed here after surgery. This was the best place to stay after a surgery. Extremely clean, the bed was above average comfortable with many types of pillows (which were helpful if you can’t sleep normally, because of something like surgery), the whole area was really soundproof (I could barely hear a child/parent talking in the hallway once, and that’s it), the staff was quick with a wheelchair, the elevator was smooth (which was much appreciated when you’ve got new incisions that are healing and hurting). The decor was solid and quality. Just a 10/10.

Decent motel. Not a bad location, especially if you're engaging any medical treatment. But the staff is extremely impersonal and quite rude. And they're dishonest about their added hidden fee policy. They say that they are transparent about it but that's not the case they just wanna text you an extra $30 a night so don't be fooled for the price they charge you per night plus the $30 hidden fee. You can get much better Accommodations in downtown historic Boston. So unless you need to be in that specific geographical area, take your business elsewhere.

Stayed here twice out of necessity due to hospital visits. Rooms are decent, and the location is great if you need to be near Longwood Medical, but that’s about it. Mattresses are unbearably soft (both times). Staff aren’t especially accommodating once they know you’re here for medical reasons. For instance, I called in advance about the mattress— after booking online- and I was laughed at for making a request to have a room with a firm mattress. We left the free breakfast coupons in our hospital room and we were not given replacement coupons. It wasn’t the end of the world because it is really literally a muffin and coffee and fruit, but it would’ve been nice to have had staff that were more understanding of difficult logistics. I couldn’t find the remote control in my room and was questioned why I was asking for a replacement at 9pm (because I was at Children’s hospital all day with my son, finally got back to my room and wanted to rest)… Only stay here if you have to be close to Children’s, beth Israel, or Brigham and women’s hospital (hence the 5 star, but not for the rest of Boston)—definitely not worth it for any other reason. Red Sox game, museum of fine arts—- absolutely not! Stay in the Fenway or downtown. I am local to Massachusetts and I have decided I don’t wanna deal with this hospital again and will just drive back instead of having the convenient walk. It’s not worth throwing $300 down the drain.