Lotte City Hotel Guro

We booked this last minute for a 5 day stay. And it was the best hotel! Check in and out was nice and easy. The rooms and bathroom was so nice, and we just loved everything about this hotel. If your coming to korea I highly suggest staying here!!

I had a great stay here. We got a room upgrade with an adjustable bed that let us raise both the head and foot sections. The room was spacious and beautifully designed. The hotel is in a high-rise, and it was my first time staying above the 20th floor. The lobby has a sleek, modern, and minimalist style. It’s about a 10-minute walk to the main train line, with plenty of coffee shops and convenience stores nearby. There’s also a Olive Young right next to the hotel.

The hotel is generally clean and well-maintained, but our stay was far from pleasant. The biggest issue was the air conditioning—no matter how we adjusted the settings, the room temperature remained at 26°C both day and night. This made it uncomfortably warm for a good night’s sleep. When I asked for assistance, the only suggestion was to turn off the air conditioning entirely. While this did lower the temperature slightly, the lack of airflow made the room feel stuffy and suffocating, eventually causing headaches. Additionally, the double-bed rooms come with only one blanket, which may not be ideal for some couples. When I requested an extra one, I was informed that hotel policy does not allow for additional blankets. Instead, they provided me with the address of a nearby mall where I could purchase one myself. This was the first time I’ve ever had to buy my own blanket while staying at a three start hotel. Overall, while the hotel meets basic cleanliness standards, these issues made for a very uncomfortable experience.