Lotte Hotel Guam

Very satisfied on my stay in Lotte Hotel. I love my room, comfy and affordable. I was suprise of their buffet at La Sein, the foods are great compare to other buffet here in Guam. I love their Lobster and snow crab. I will definitely eat here again and will recommend to my family and friends.

Review is for the kids play area on the 6th floor, not about the hotel. Decent play area, especially since there are only a few others like this on Guam. Socks are required, they also sell socks in case you forgot them.

Have recently stayed at Lotte Busan hotel—which was fantastic— the Guam Lotte resort left me so confused. I’m not sure if it’s due to it being in Guam, but the hotel is not great. The hotel is VERY old and I think it really does not represent the Lotte name,nor all the pictures on the website. I stayed on the seventh floor of the smaller tower(i think 512), and the room had a special smell…like sewage. I couldn’t pinpoint where the smell was coming from, but I think it may be the AC? Nevertheless, it smelled very bad. Additionally, good amount of stains on the sofa, all the rust on the fixtures, old and stained shower stall made my stay very uncomfortable. Thankfully, I only stayed in the room at night for sleep-hence not even bothering to complain, but if I had stayed here for a special l occasion, I would’ve immediately requested a refund and went to Tsubaki next door. I get it. Majority of the hotels in Guam are all terrible. However with the name Lotte and the price, I assume people will have an expectation that they are looking forward to when visiting. This hotel falls very short of that. Unfortunately, it is difficult for me to say that I’ll visit again.