Lotte New York Palace

Gorgeous, Classic hotel which is centrally located In Manhattan. We were within walking distance to upscale boutiques, souvenir shops and plenty of restaurants and food carts. The service from reception, bell hop, housekeeping and in room dining was Outstanding. Our room was a quiet and peaceful cathedral view and that was Beautiful. The Lotte Palace is a Fantastic choice while in NY. We truly enjoyed our stay. Thank You.

Nice friendly staff everywhere, room cleaning staff, front desk, coffee shop, concierge, and doormen. Room is spacious and comfortable. Great views from our room of the cathedral across the street and Rockefeller Center.

The hotel has gone downhill since I stayed there last. My first room had a missing inner curtain, and quite a bright time square light shining in. So I switched, and the second had a totally worn out bed. The next morning I switched again, and the room was beautiful, with a normal bed and fantastic view... But it smelled like smoke. I don't think the AC worked properly in any of them. This used to be my favorite Manhattan hotel, but something bad seems to have happened.