Lovely 4BR Near the Falls and Casino

G.K at The Falls Hotel & Inn truly stands out for exceptional service and hospitality. During my stay, G.K was consistently friendly, professional, and went above and beyond to ensure a comfortable and enjoyable experience. Their warm welcome and attentiveness made a great impression, reflecting the overall positive feedback about the hotel’s staff. The hotel itself offers a convenient location close to Clifton Hill and Niagara Falls attractions, with clean, comfortable rooms and great amenities. Thanks to G.K’s excellent service, my visit was seamless and memorable. I highly recommend The Falls Hotel & Inn, especially for those who appreciate outstanding staff like G.K who make all the difference in a stay

The service was excellent, the room was a disappointment. When they tell you a partial view... its a minimal view. As soon as I opened the door to the room it stunk of stale cigarettes. I was hoping because we left quickly and came back later it would be better but it wasn't. The floors were sticky. My shoes stuck to them the whole time and the wallpaper is coming off the wall. And yellow at the seams. Beds were clean, AC worked well. Tub was disgusting and would never try to use the jets. I took a quick shower and it was okay. Maid was there promptly at 11 to clean. But all in all it wasnt horrible.

We have been at this hotel 3 times. We like the deal with the coupon for Remington's steakhouse and free breakfast. The last time we went we were in the motel section. I would not stay in that section again. Rooms in both areas are dated. I also find that there is little done in the lobby and pool area to keep it looking fresh and welcoming. The pool seems to have too much chlorine. The smell is very strong.