LSH Lifestyle Hotel

This place was so nice—the rooms, accommodations, and customer service were outstanding. The pool is stunning, and the breakfast is fantastic, with excellent bar and front desk service. The staff, especially Caio, Gabriel, and Anderson were amazing, making our experience an absolute pleasure. We had to leave after our first night to explore different parts of the city, but we had to come back because no other place compared!

Wonderful stay at LSH! The hotel has a great location, right next to the beach and lots of great restaurants. The breakfast was delicious!! While we got our room late as the hotel was full, they allowed us to have a late check out which was immensely helpful! The room was comfortable and well decorated. We also enjoyed the pool with ocean views, and they had a small area at the beach with beach chairs and umbrellas, just no beach towels… but the beach is lovely! Very friendly and helpful service.. the only thing is that the street can be loud at night so if you’re on a low floor and a light sleeper, bring earplugs. But apart from that, we thought it was an excellent hotel and we would come back!

Terrible experience with this hotel. We arrived and our room looked great at first glance, but had ants. We told the front desk and they told us they would handle it. After getting lunch we returned and still had ants so we again asked the front desk to clean the room. When we returned from dinner they let us know the room was clean. We learned that was not true at midnight when I woke up with ants crawling on me. We again told the front desk. At that point there was nothing they could do for our room so they downgraded us to another room for the night. This room was flithy and covered in rust. The next day they moved us again to a room similar to our original booking. It was gross. We found a cockroach. Before we left I waited an hour to complain to a supervisor about the conditions of the hotel and asked them to adjust my bill for the one night we spent in a downgraded room. They agreed but when we checked out, they did not adjust the bill. I waited another hour to speak to a different supervisor, explained the issue and asked to adjust my bill for the one night. He again promised they would do so but stated it would take a few days. Spolier: They didn't adjust anything. I wish I could recommend this hotel, but this was absolutely not worth it. Terrible conditions and customer service.