Luca Hotel

The staff at Luca Hotel were fantastic. Great attitude. Helpful and always available. This hotel felt like a natural home away from home. The history, the room, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.

Having worked at hotels in the past I always watch for the level of service and this team is the best I have experienced in many years. Their kindness and willingness to help is very sincere and you feel as though you are their favorite guest of all time. That service was consistent from person to person. Great breakfast beautiful grounds and ideal location round out an excellent stay.

Our stay at Luca was decent overall, and it was a plus that breakfast was included. We arrived late at night, and check-in went fairly smoothly, but the staff member who assisted us came across as aloof and somewhat off-putting to me. I was with my partner, yet he directed all conversation toward my partner and barely acknowledged me, which made me feel uneasy. The yard also gave me a slightly sketchy impression upon arrival—it could really benefit from better lighting—so my first impression of the property wasn’t the best. Our room had two French doors, but both were blocked for some reason, which was disappointing since I would have loved to open them. The next morning, seeing the yard in daylight and having more time to appreciate the room, I recognized that the hotel does have charm. That said, some areas could use improvement, as there’s a fine line between charming and feeling a bit run-down. Customer service could also be improved, particularly in terms of communication. Breakfast was a highlight—we had the Dominican option along with fresh fruit, and it was quite good.